You’ve inherited a team that was loyal to your predecessor. Meetings are polite, nothing changes, and six weeks in you’re quietly doing the work yourself.
FirstI listen, properly.
We go through what’s happened, who’s involved and what you’ve already tried. I’ll ask the questions nobody inside the organisation can ask, including what it costs you to act, and what it costs you not to.
You leave withThe whole picture, out of your head and in front of you.
ThenI tell you what I think is happening.
From the outside, and having seen versions of this before, I’ll offer a read. Perhaps they’re waiting to see whether you’ll last. Perhaps nobody has told them what’s actually changed. You’re free to disagree, and that’s often where the useful thinking starts.
You leave withA second opinion you can argue with.
NextWe decide the move.
We weigh up your options and their consequences. What do you want to be true in three months? What needs to be said, to whom, and in what order?
You leave withA decision you can stand behind.
Before you actWe prepare it.
Your opening sentence. The likely pushback. What you’ll do if it goes badly. If it helps, we rehearse it.
You leave withThe words, ready when you need them.
AfterwardsI ask what happened.
Then we look honestly at how it went and decide what changes next. This is where judgement is built: not in theory, but in your real situation.
You leave withSomeone in your corner for what comes next.
An illustration of how the work runs, not a specific client. Every situation shapes its own agenda.

